Privacy Policy

Privacy Policy - A1 Windows

Last Updated March 5, 2026

A1 Windows (“A1 Windows,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of personal information we collect, how we use it, your privacy rights, and how we safeguard your data. 1

By using our website, online platforms, or other digital services (collectively, “Services”) that link to this Privacy Policy, you consent to the practices described herein

 1. Information We Collect

At A1 Windows, we only collect information that helps us provide a better experience for your home improvement project. Specifically, we gather:

  •  Contact Details: We collect your name, email, and Marietta-area address to provide accurate service.

  • Project Specifics: We record your interests in specialty windows or specific home styles.

  • Service Interactions: We record consultations to maintain our high window installation standards.

  • Technical Data: We use your IP address to make our website load faster and perform better.

  • Marketing Preferences: We save your consent choices for phone, email, or text communications.

  • Payment Security: We use secure processors. Consequently, we never store your credit card data.

2. How We Collect Your Data

We collect your information in three transparent ways. First, we receive data through Direct Interaction. This happens when you request a quote or call our office. Second, we use Automated Technologies. As you navigate, cookies help us see which window styles are most popular.

Finally, we work with Third Parties. We use reputable advertising partners to reach homeowners in Georgia who need energy-efficient solutions. This data allows us to provide more accurate quotes for double hung windows or other custom projects.

 3. How We Use Your Information

We use your data strictly to improve your home and our services:

  • Fulfilling Requests: To calculate pricing and manage your window replacement project.

  • Customer Support: To answer questions and provide real-time updates on your installation.

  • Marketing & Promotions: To send you exclusive offers on energy-efficient products.

  •  Service Improvement: To analyze trends and develop better features for our Services.

  • Legal Compliance: To follow local regulations and protect our community’s safety.

4. Sharing Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We use partners like Salesforce (CRM) and Cox Media Group (Advertising) to manage your account and show you relevant offers.
  • Financing Partners: If you apply for financing, we share necessary data with reputable lenders to process your application.
  • Business Transfers: If our business merges or sells, your data remains protected under this same policy.
  • Legal Requirements: We only disclose information if the law requires it or to protect the safety of our Marietta community.

We do not sell your personal information.

5. How Long We Keep Your Data

We retain your information only as long as necessary to serve you. Because replacement windows often come with lifetime warranties, we keep certain records to honor those commitments.

Specifically, we keep your contact and project history to:

  1. Manage Warranties: To ensure we can service your windows 5 or 10 years from now.

  2. Follow Up: To assist you with future phases of your home improvement.

  3. Stay Compliant: To meet tax and legal record-keeping requirements in Georgia.

6. Your Privacy Rights (2026 Update)

In Georgia You have specific rights over your data. You can exercise these at any time:

  • Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link typically found at the bottom of our marketing emails. To opt out of marketing text messages, reply "STOP" to any text message you receive from us. You may also contact us directly at info@ngwindows.com, call, or text us to opt out of specific or all marketing communications.
  • Cookie Preferences: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.
  • Targeted Advertising: As further detailed below, you may have the right to opt-out of targeted advertising.
  • Right to Confirm and Access: The right to confirm whether we are processing your personal information and to access that information.
  • Right to Correct: The right to request that we correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.
  • Right to Delete: The right to request the deletion of your personal information that we have collected, subject to certain exceptions.
  • Right to Opt-Out of Targeted Advertising: The right to opt-out of the processing of your personal information for the purposes of targeted advertising.
  • Right to Appeal: The right to appeal our decision if we deny your request to exercise any of these rights.

How to Exercise Your Rights:

To exercise any of the above rights, please submit a verifiable request to us using the contact information provided in the “Contact Information” section below.

We may need to verify your identity before processing your request to protect your privacy and security. We will respond to your request in accordance with applicable law.

7. Security

We implement reasonable administrative, technical, and physical measures designed to safeguard your personal information from unauthorized access, use, alteration, and disclosure. However, no online platform, electronic transmission, or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are under 18, please do not provide any personal information through our Services. If you believe we have inadvertently collected information from a minor without parental consent, please contact us immediately so we can promptly take steps to remove the information from our records.

10. Links to Third-Party Sites

Our Services may include links to third-party websites, applications, or online services that are not owned or controlled by A1 Windows. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Updates to this Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be effective immediately upon posting the revised Privacy Policy, indicated by the “Last Updated” date at the top of the policy. We encourage you to regularly review our Privacy Policy to stay informed about how we are protecting your information.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

A1 Windows

Email: info@ngwindows.com

Phone: (678) 999-9999

Address: 3827 Roswell Rd, Suite 123, Marietta, GA 30062

Thank you for trusting A1 Windows with your privacy.

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